Terms & Conditions
RETURNS
Products that are unsuitable may be returned for exchange or refund. Firstly you must email us at orders@giveclothing.co.uk for an authorised returns number. All goods must be returned to our mail order department within ten days of purchase, in a new and unused condition with the original packaging intact. You are also required to return all original receipts. Failure to follow these prodeures will result in a delay to your exchange or refund. Items returned after ten days will only be exchanged or a credit note will be issued. Orders returned for exchange free of charge, are subject to availablity and will be processed within five working days. However, return shipping will be charged at our normal table rates (see shipping for more details), please include a contact telephone number to enable us to authorise your payment details. Orders returned for refund will be processed within five working days and are subject to a standard returns administration fee of £5.00GBP which will be deducted from your refund total. Please note that original shipping charges are non refundable.
Exceptions
Items that are special ordered for customer are non returnable or refundable. Sale or promotion purchased products are non refundable but may be returned within 5 days of purchase for an exchange or a credit note will be issued minus original delivery cost.
Items are returned at customers own cost and risk. We strongly recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost/damaged in transit. Please be aware that in order to comply with Health & Safety regulations any faulty items should be returned for assessment free from mud and dirt. We regret that we are unable to process items that do not meet with this criteria and they will be returned.
Please Note : Any refund given will only be made to the original purchaser in the tender type originally transacted.
CREDIT CARD PAYMENTS
(give)clothing card payments are processed securely using paypal. Please note, we never disclose customer information to any third party please see our privacy policy for more details. Prices on this site are in £/GBP (Great British Pounds) - for exchange rates please consult your bank.
SIZE QUERIES
If you require advice regarding the selection of the correct size, colour, style, etc. Then please contact us orders@giveclothing.co.uk and our helpful staff will be delighted to advise you.
